Imaging FAQ

Frequently Asked Questions about Digital Sound & Video Imaging Services

How do I send you copy for production?
Whenever you need to have something produced, ALWAYS send to the following email address:  copy@digitalsoundandvideo.com.  This will auto-distribute yo...
Wed, 22 Jun, 2016 at 8:22 AM
Who works on my production?
Depending upon how large your project is and how soon you need it, you may have 1, or more than 1 producer assigned to your project.  ALL of our produc...
Tue, 21 Jun, 2016 at 11:11 PM
How long does it take to have my production done?
We usually turn around about 40 points per business day after we have all of the required aspects of the project turned in to us (i.e. copy, voiceover tra...
Wed, 22 Jun, 2016 at 8:15 AM
How do I know when my production is finished?
We have a proprietary automatic notification system that will send out an email to you with a link(s) to any files that were posted in the last minute to ...
Tue, 21 Jun, 2016 at 11:05 PM
How do I get or download my finished production?
Each time we finish a piece of production, you will receive an automated email notification that you have new file(s) available for download.  The link...
Wed, 22 Jun, 2016 at 8:22 AM
What if I want Music Promos produced or promos that require special music?
If you have a special piece of music or a winner or anything that we don't have a copy of, please forward it to us via email (if the file is small eno...
Wed, 22 Jun, 2016 at 8:21 AM
Can I have TV or Movie audio clips inserted into my imaging?
While we do have a vast assortment of audio clips from TV and movies, we have no license to these effects.  You broadcast them strictly at your own risk. ...
Wed, 22 Jun, 2016 at 8:26 AM
What if I want listeners in my imaging? Do you have generic listener audio to use?
The short answer is:  yes.  We do have a decent supply of generic listener type audio.  However, we always encourage our stations to "farm" loca...
Wed, 22 Jun, 2016 at 2:08 PM
What if I want Artist drops in my imaging. Do you have that?
Yes, we do have a decent supply of artist drops to pick from.  If you are working on a promo that requires artist drops, let us know ahead of time who you...
Wed, 22 Jun, 2016 at 2:10 PM
Do you have deadlines?
Yes.  Please see the attached Turnaround Tables chart.  But generally, we produce 40 points per day once we have everything that's required in house....
Wed, 22 Jun, 2016 at 9:05 AM